Text messages

For customers of Fast Locksmith LLC d/b/a Smart Shield Solutions

Fast Locksmith LLC d/b/a Smart Shield Solutions installs and services locks, security systems, access control and cameras. If you are a customer who has booked or requested service with us, you can choose to receive text messages about your own service and account with us: appointment confirmations and reminders, technician arrival updates, estimate and invoice notices, payment receipts, job status updates and replies to your service questions. These service texts are sent only about your service with us, never marketing.

Separately, you can choose to get our offers and maintenance reminders by text — seasonal offers, yearly check-up reminders and news about our security services, up to 4 a month. This is a different program with its own box below, and it is sent from a different number.

Texts are optional. You do not have to agree to either kind of text to buy from us or to get service. If you leave a box unticked, we do not send those texts; service updates come by email or phone instead.

Full name Mobile number (optional — needed only if you want texts) Email (optional)

See our SMS Terms and Conditions and Privacy Policy.

Agreeing when you book service

You can also agree to service text messages when you book or request service with us by phone, email or in person. Our staff ask, in these words:

“This is Smart Shield Solutions, operated by Fast Locksmith LLC. May we send you service text messages at this number about your service and account with us, including appointment confirmations and reminders, technician arrival updates, estimate and invoice notices, payment receipts, job status updates and replies to your service questions? We do not send marketing texts. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out at any time. Agreeing is optional and not required to receive service. Our SMS terms and privacy policy are at app.smartshield.solutions/sms-terms and app.smartshield.solutions/privacy. Would you like these texts, yes or no?” If the customer says yes: “Thank you. We will send you a text now to confirm.”

We text you only if you say yes, and we note when you agreed. Saying no does not change your service; we keep you updated by email or phone.

Offers and maintenance reminders by text are only ever started from the second box on this page, never by phone or in person.

Questions

Reply HELP to any of our texts, call (866) 891-9183 or email info@smartshield.solutions.
Smart Shield Solutions, 8200 Greensboro Drive, Suite 900, McLean, VA 22102.